Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Latest post by surfcornwall on Friday, 17 March 2023 11:43 CDT
Kind regards
Malcolm
Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!
Hello Malcolm,
If Magento is installed in a subdirectory or subdomain of your WordPress site you can of course back it up using the standard features of Akeeba Backup Professional (include extra directories and add-on databases).
If you have a standalone Magento site you can use Akeeba Solo which can back up any kind of PHP script with a MySQL database. You can use the free of charge Akeeba Solo Core version to see how that works.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Thank you, Nicholas, for quick reply
Kind regards
Malcolm
Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.
Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!