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Latest post by professionalprofiles on Wednesday, 31 May 2023 07:59 CDT
Hi there,
I bought this plugin just a few hours ago but am now thinking that I don't need it yet. I would like to resubscribe in the future but at the moment I think I can not afford it and would like to get a refund and resubscribe at a later date when I have more money.
Thankyou for your understanding.
Paul
Hello,
Look, you have already downloaded the software, which is open source and works standalone on your site. We cannot make it so that you no longer have it, which is why we stipulate no refunds in our Terms of Service.
I do, however, understand your situation and I am giving you a refund as an exception to our policy.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Hi Nicholas,
Thankyou I appreciate it. Have a great day!
-Paul
Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.
Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!