Support

Pre-sales

#39066 Social Login

Posted in ‘Pre-sales and Account Questions’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by nicholas on Monday, 05 June 2023 09:17 CDT

peanutp

Hello - I'm looking for a new social login extension.  I currently use the Easy-Profile extension from the JSN Project, however, they don't appear to be developing it further so J4 compatibility isn't coming.

If I switch to your extension, would your extension simply over-write the social login field in the Users table?  Just thinking about the migration of existing users and not annoying them with messing around with their logins.  Ideally want a migration to be seamless.

What is the future of your extension - is it something you plan to keep alive go forward?

best wishes Peter

nicholas
Akeeba Staff
Manager

Hello Peter,

There is no data import from third party extensions. If you use SocialLogin the existing users will have to re-authenticate. Please note that it can be minimum hassle by enabling the option “Allow social login to non-linked accounts”. As long as they choose a login service which uses the same email address as their Joomla! user account they will be logged in and their login service will become associated with their user account without the user noticing anything different going on than routinely logging into your site. That is to say, most users will have a frictionless transition. This was put to action in a fairly large literacy non-profit in the USA a few months ago with great results.

Regarding the extension's future, yes, I do plan to keep it alive. I believe in it as a fundamental security improvement in many use cases. It helps users outsource their login experience to a third party service they use regularly, a service which has validated their identity and performs strong authentication (even when the user doesn't actually realise it). It can reduce the friction and the password reset requests to the IT desk. It's also ridiculously simple to maintain so, yeah, I think it's pretty safe to say I really do plan to keep it alive :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!