My name is William Moen, webmaster for the Denton County Master Gardener Association in Denton, Texas USA. I set up an account yesterday and tried to subscribe for the WordPress Akeeba Tools and Backup bundle. My payment was not accepted. I tried two times using the Association's credit card. Both times failed. And I got the message about that the system was not able to take the payment at that time. Just now I tried again using my personal credit cards -- tried once with each card, and both times the system was not able to process it. I got a text message from one of the two credit cards indicating that it was seeing this as as a fraudulent attempt. I indicated that it was me who was trying to make the purchase. The card company said to reach out to you to see if you had tried to resubmit the payment.
I will appreciate your help in resolving this so that I can access your WordPress bundle to use on our website: https://www.dcmga.com. It is a newly developed site and our developer had used his license to install your product while developing our site. We are now launched, and I want to pay you directly for the product and our developer will do what is necessary to activate the product with our license.