#39447 Technical Question

Posted in ‘Pre-sales and Account Questions’
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Latest post by nicholas on Friday, 08 September 2023 05:07 CDT


 What do I have to do to ask a question in another cathegory?


Akeeba Staff

If it is a support question for our software, meaning that you would like to request our assistance in resolving a technical issue, you would need to purchase a subscription to that software. For example, to ask for support about Akeeba Backup for Joomla! you would need to purchase a subscription to Akeeba Backup for Joomla!.

If it is a question of a more general nature, for example whether the software can perform a function, or whether it would fit a particular use case you describe, you can go ahead with your question here. That's why we have this Pre-Sales Requests category after all.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!