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Pre-sales

#40098 The backup no longer appears in the administrator/components/com_akeebabackup/backup folder for download

Posted in ‘Pre-sales and Account Questions’
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Latest post by JackMiv on Wednesday, 17 January 2024 03:44 CST

JackMiv

Good morning, I

Sorry, I'm not sure I'm in the right place but I couldn't find the topic on Akeeba backup :(

have just upgraded my site to Joomla 5 and I downloaded and installed the latest version of Akeeba backup (9.8.3). I am running PHP 8.2 and since the transition, when I make a backup, it no longer appears in the administrator/components/com_akeebabackup/backup folder. I have to download it via the component admin (Manage backups). The com_akeebabackup folder is at 755 in terms of permissions.

https://prnt.sc/Id558cNQsMO2

Thanks for your help.

nicholas
Akeeba Staff
Manager

Check your backup profile's Configuration page. What is the Output Directory? This will tell you where you have told Akeeba Backup to store the backup archives in. Similar information is presented in the Manage Backups page, by clicking the info icon next to a backup record.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

JackMiv

Thanks Nicholas, it's ok now

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