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Site Restoration

#36106 No progess on S3 import, Joomla4 running PHP8

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Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

Latest post by on Sunday, 05 December 2021 20:17 CST

Thursday, 04 November 2021 22:10 CDT

webcoast

Hi, I have just migrated my first site from Joomla3 to Joomla4. I did the migration on a different server using a testing domain name, and then attempted to restore to the actual host using Kickstart 7.1.0Pro, therefore making the site live.

However, when the destination hosting account is running PHP 8.0.12, and when the archive file is hosted on Amazon S3, the "Import" screen does not progress at all, it just sits there doing nothing for minutes on end. Note that the connection to Amazon S3 was fine, it listed all my buckets, and I was able to select the bucket/directory/jpa file to import from.

The backup on the originating site was done using Joomla 4.0.4, Akeeba 9.0.8 Pro, on PHP8.0.12.

I have been able to restore the site successfully by changing the PHP version on the destination hosting back to PHP 7.4.25, when this is done the "Import" screen progresses through the importing of file(s) normally.

Following the restoration of the site, I changed PHP to 8.0.12 and was able to run a backup and it appeared in the bucket on Amazon S3.

Attached is a screenshot of the PHP 8.0.12 settings. Is there any PHP module which is NOT enabled, which is required to be able to import from Amazon S3? 

Thanks

Nicola

Edited by on 2021-12-05 20:45 CST

Friday, 05 November 2021 06:16 CDT

tampe125

Hello,

thank you very much for the report. There is, indeed, a bug in Kickstart while import from S3 under PHP 8.

I just fixed it, you should find the change in the next release. In the meantime the only solution is to revert back to PHP 7.4 during the import

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Sunday, 05 December 2021 20:17 CST

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2021-12-05 20:17 CST

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