Table of Contents
Please refer to this chapter if you have trouble using Akeeba Kickstart. If you are requesting support please indicate whether you have read and followed these instructions.
As noted in the Security section of our documentation, Kickstart will refuse to run unless at least one of the following conditions is met:
You have set up a password using a configuration file (e.g.kickstart.json.php).
You have renamed kickstart.php to a filename which does not include any of the following terms: kickstart, ks, akeeba.
We strongly advise you to read the aforementioned documentation page for detailed information.
As a quick fix, rename kickstart.php to something else, and delete (or rename) your .htaccess and web.config files if either of them are present on your site. Change the URL you are using so it uses the renamed file instead of kickstart.php.
If you now get a 403 Forbidden error page please refer to I get a 403 Forbidden page.