Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Latest post by brintop99 on Monday, 13 November 2023 08:04 CST
Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!
when i try to log n it redirects me to thehome page
i tried to rename the main-php using ftp but i cannot see it
any ideas please.
many thanks
Hello,
please take a look at this page of the docs: https://www.akeeba.com/documentation/admin-tools-joomla/web-application-firewall.html#help-locked-out
After logging in, check the Blocked Requests Log and check for your IP, you should see the reason for the block.
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
thanks
Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.
Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!