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Admin Tools

#42012 kicked out

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
5
PHP version
5
Admin Tools version
latest

Latest post by fchojinski on Monday, 16 June 2025 04:20 CDT

Monday, 16 June 2025 03:50 CDT

fchojinski

after activating admin tools i was kicked out. error message: We have detected suspicious activity from your IP address. Your access to this site is temporarily suspended. If you are the administrator of this site and have blocked your own IP address on accident please visit https://www.kleiner-gmbh.de/administrator/[email protected] where [email protected] is the email address of your (Super User) account. This URL will only send you an email if the IP address from which you are accessing it is being blocked by Admin Tools. If you are not blocked no email will be sent; you don't need an email with instructions to unblock your IP if your IP is not blocked.

i use the link but no mail is coming. what can i do=

Monday, 16 June 2025 03:59 CDT

fchojinski

addition: website is reachable now again, but trying to go to /administrator rerouted me back to website.

Edited by fchojinski on 2025-06-16 03:59 CDT

Monday, 16 June 2025 04:09 CDT

nicholas

For future reference: https://www.akeeba.com/documentation/admin-tools-joomla/web-application-firewall.html#help-locked-out 

Once you log into your site you can go to Web Application Firewall, Blocked Requests Log to see why you were blocked. If you don't understand it, give us the Target URL and Reason listed so we can help you!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 16 June 2025 04:20 CDT

fchojinski

Thank you very much for your quick help. Unfortunately, I was too hasty and careless. I will now take a closer look at the admin tools to improve my skills.

Support Information

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