Support

Akeeba Backup for Joomla!

#36888 The security token is incorrect.

Posted in ‘Akeeba Backup for Joomla!’
This is a public ticket

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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

matrix630307

Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!


EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.


Description of my issue:

When i go in Joomla Backend to Akeeba Backup pro - Control Panel - Profiles Management and then on "Configure" a Profile, i become the error-message:

The security token is incorrect. The request was denied to prevent a security breach. Please refresh the page and try again.

And this on all my sites (over 20 pieces)!!!

Reinstall 9.1.1 will have the same Problem.

Please help!!!

Thank you

matrix630307

here the log file

Attachments

akeeba.log.txt

nicholas
Akeeba Staff
Manager

This message comes from Joomla, not Akeeba Backup. Joomla changed a few things in version 4.1.1 WITHOUT any prior notification about that change. We are currently working on a workaround for the issues it introduced.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

matrix630307

ok - many thank's for your work!

Can you give me here in the ticket a message, when the problem is solved, please...

nicholas
Akeeba Staff
Manager

I'll be making new releases in the next couple of hours.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

matrix630307

hi

oh - that's very nice - and many thank's for your great work to akeeba backup. i be a member since x years and i work many times with akeeba. great product!

nicholas
Akeeba Staff
Manager

Thank you!

The new version is already out, you will see it in your site's update section probably in the next 6–12 hours (depending on Joomla's updates caching).

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

matrix630307

hi

yes - i have download the 9.2.1 from your website. have installed on one site and it work's great.

many thank's for your quick help!!!!!

nicholas
Akeeba Staff
Manager

You're welcome :) Have a great day!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

matrix630307

this i wish you (all) too...

Support Information

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