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Akeeba Backup for Joomla!

#8514 [SOLVED] Installation error

Posted in ‘Akeeba Backup for Joomla!’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

user12388
Hi,

When installing Akeeba 3.0 pro I get the following error message. This occurs with a clean install and also if installing over 3.0 core.

Akeeba 3.0 Core installs with no errors

Looking for help
Thanks, David

* JInstaller::install: SQL Error. DB function failed with error number 2006
MySQL server has gone away SQL=CREATE TABLE IF NOT EXISTS `jos_ak_profiles` ...

user12388
I turned the ftp option off in Joomla! global configuration and installed from a local folder. Akeebe installed OK in 2 seconds. (Previous try from local folder with ftp took forever and triggered the errors mentioned).

Appears the the ftp file handling creates time-outs during a large installation

dlb
I'm not sure this was an ftp layer problem. It may have simply been a difference in server load between the various tries, Akeeba Core, Akeeba Pro and Akeeba Pro without ftp.


Dale L. Brackin
Support Specialist


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Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


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My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

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