Akeeba Backup for WordPress

#38993 I cannot put the license

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Environment Information

WordPress version
PHP version
Akeeba Backup version

Latest post by nicholas on Wednesday, 17 May 2023 02:57 CDT


 Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!

Akeeba Staff

I assume that by "license" you are referring to the Download ID. It would appear that you have installed Akeeba Backup CORE which, indeed, does not have a field to enter the Download ID as it lacks the additional features which are only found in Akeeba Backup Professional for WordPress.

You need to first install Akeeba Backup Professional for WordPress. Then go to Akeeba Backup in your wp-admin sidebar and follow the instructions there to enter the Download ID.

You can watch the Upgrade from Core to Professional video where we show you step by step how to upgrade from Akeeba Backup CORE to Professional.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!