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Akeeba Backup for Joomla!

#28550 Configuration of profiles during running backups fails

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
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Latest post by on Thursday, 02 November 2017 18:17 CDT

Brauneck
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Description of my issue:
I have clicked "Backup Default Profile #1" (which takes due to the size of the page ~40 minutes). I wanted to use the time to configure other backup profiles. During configuration, the selected backup profile ID is lost. Instead, when saving the configuration is applied to profile #1 (which is the running backup).

tampe125
Akeeba Staff
Hello,

I'm sorry but that's not possible.
Profile ID is stored inside your Joomla session, this means that you are "stuck" with the same Profile ID as long as the backup process is running.

Davide Tampellini

Developer and Support Staff

๐Ÿ‡ฎ๐Ÿ‡นItalian: native ๐Ÿ‡ฌ๐Ÿ‡งEnglish: good โ€ข ๐Ÿ• My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Brauneck
Hi Davide,

this means I have to do the configuration on database/file level in the meantime? Or can I use another browser having another session?
In my opinion, there is a high potential to spoil the configuration. You should consequently lock the configuration during a backup.

Regards,
Stefan


tampe125
Akeeba Staff
this means I have to do the configuration on database/file level in the meantime? Or can I use another browser having another session?
I strongly suggest to avoid directly writing in the database, there's an high chance to break your installation.
You could use a different browser and a different Joomla user to be sure to not invalidate your backup process.
However the best thing is to simply do your configuration work before and then run the backup. Or even better use automatic backups so you don't have to bother about this.

Davide Tampellini

Developer and Support Staff

๐Ÿ‡ฎ๐Ÿ‡นItalian: native ๐Ÿ‡ฌ๐Ÿ‡งEnglish: good โ€ข ๐Ÿ• My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Brauneck
You are surely right that avoiding this problem is a pragmatical approach.
Let me ask more directly: Is there a possiblity that this behaviour will be fixed in a future release(Best regards to Nicholas :-))? It may be the case that backuping included upload to any disk space may take hours, so incidents may simply happen.


Regards,
Stefan

nicholas
Akeeba Staff
Manager
If you are using Akeeba Backup 4.6 or earlier what Davide said is mostly correct. You'd need to log in with the same or a different user from a different browser (or your browser's private browsing mode) to start a new Joomla! session and handle the configuration. There is no need to log in as a different user since Joomla! 1.6.

Since Akeeba Backup 4.7 this is not the case. The only thing you do need to do is keep the page where the backup is running open since, well, it's the browser which acts as the backup controller (step through the backup) to avoid server timeouts.

If you have another window / tab to your site's administrator open you should be able to modify a different backup profile. Please note that if you try modifying the profile being used to take a backup, or remove it, things may go bad.

Also note that if a backup step is taking over 3 minutes to complete, going back to the Control Panel page will cause the backup to be marked as "failed". If the backup is still running at this point it will crash.

We do not recommend interacting with the configuration of Akeeba Backup while the backup is running since things may go bad. However, nothing really stops you from doing it. Just be warned that if it breaks you get to keep both pieces :)

Nicholas K. Dionysopoulos

Lead Developer and Director

๐Ÿ‡ฌ๐Ÿ‡ทGreek: native ๐Ÿ‡ฌ๐Ÿ‡งEnglish: excellent ๐Ÿ‡ซ๐Ÿ‡ทFrench: basic โ€ข ๐Ÿ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
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