Support

Akeeba Backup for Joomla!

#31267 SOLVED: Akeebabackup Database Tables are Corrupt

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Thursday, 25 April 2019 05:08 CDT

grafixnetz
Description of my issue: I updated Joomla from 3.9.4 and got this error from Akeebabackup. "Database Tables are Corrupt".
It happened also on a subdomain but reinstalling a component caused Akeebabackup to start again and the problem went away.

HOWEVER: on the main site, the error would not go away after trying to restart ABackup 3x.
I read that I should reinstall ABackup but that I would loose my configurations.

INSTEAD, I ran the database "repair & optimize tables" tool from Admin Tools, and the problem was fixed. ABackup worked again with no error.

nicholas
Akeeba Staff
Manager
Sounds like your MySQL database blew up. I'm glad that Admin Tools helped you fix it :)

Happy Easter!

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

grafixnetz
Greetings.
Yet another database error.
I've been getting these for the last 2 updates.
(Don't know if it's the Joomla recent updates causing the problem.)
I can't update Akeeba products thru the Joomla Update system. I have to download and install per drag-and-drop.
" Please try accessing Akeeba Backup again " doesn't fix the problem.
This time I used Admin-Tools again to repair-optmize tables. It took a bit longer than usual.

### error message
Warnung
Oops! Your Akeeba Backup database tables are corrupt.

Akeeba Backup has detected that its database tables were missing or corrupt and attempted to fix this issue automatically. Please try accessing Akeeba Backup again; this error message should go away and Akeeba Backup should load without a problem. If this message appears again please contact your host and ask them to check the integrity of your database and the permissions of your database user (it needs to be able to create and modify database tables)."
###

grafixnetz
Now just installed Admin Tools 5.3.1-pro and got this error.
The update WAS, however, installed.

Warnung
JInstaller: :Install: Die Datei „/path-to-joomla/plugins/system/admintoolsactionlog/admintoolsactionlog.xml“ existiert nicht.
Paketinstallation: Installationsdatei konnte nicht kopiert werden!

Warning
Jinstaller: :Install: the data .... doesn't exist.
Packageinstallation: Couldn't copy the installation-data.

nicholas
Akeeba Staff
Manager
This is not a problem. Please read https://www.akeebabackup.com/support/admin-tools/Ticket/31271-install-issue.html

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!