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Akeeba Backup for Joomla!

#35108 Backup On Update does not work

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Thursday, 20 May 2021 20:17 CDT

Tuesday, 20 April 2021 03:29 CDT

developer_logica

Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!


EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.


Description of my issue:

Good morning. After the recent updates and despite the Backup On Update plugin being properly enabled it doesn't work and has disappeared from the notification bar.
Can you help me?

Edited by on 2021-05-20 20:45 CDT

Tuesday, 20 April 2021 03:59 CDT

nicholas

This has already been fixed in version 8.0.4, released last week.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 20 April 2021 04:09 CDT

developer_logica

Thanks for the quick reply, but despite the update of both Joomla and Akeeba Backup, the problem persists

Edited by on 2021-05-20 20:45 CDT

Tuesday, 20 April 2021 08:59 CDT

nicholas

Please do note that since several versions ago the behaviour of the Backup on Update plugin has changed. It no longer displays an icon on every single backend page because a. it makes no sense (it only does something in the Joomla! Update component) and b. Joomla 4 has introduced the kind of changes which make it impractical to outright impossible to continue offering the same icon on all admin pages. Instead, we display a message at the top of the Joomla! Update page stating the status of the Backup on Update feature (default: enabled) and giving you a button to toggle it.

Neither your screenshots show what happens in the Joomla! Update page when Joomla! has detected an update to itself. Therefore I cannot conclude whether the Backup on Update plugin does or does not do anything on your site. All I can tell you for a fact is that all of the development, test and live sites I own and another dozen users have observed that by installing version 8.0.4 the message does appear in the Joomla! Update component's page and the backup runs before they update Joomla to a new version using the Joomla! Update component.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 20 May 2021 20:17 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2021-05-20 20:17 CDT

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