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Akeeba Backup for Joomla!

#38453 Cannot find download ID

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Akeeba Backup version
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Latest post by nicholas on Thursday, 02 February 2023 05:49 CST

Andrea Braun

Update - I found the ID under Addon-ID's. For users who are not used to your system, it might be helpful if you updated your documentation or if a reference was made to the fact that the ID is no longer to be found on the subscription page.

Hello, I have purchased the pro version of Akeeba backup for Joomla and am supposed to use a download key. Unfortunately, there is no such key on the my subscriptions page as suggested in your documentation, the search function on your site doesn't work and a relevant link in your documentation leads to a page that tells me I should have turned left in Albuquerque.

Please let me know where to find the download ID or give me a refund for my purchase as I cannot use the application with out the ID:

Thank you kindly

Andrea

nicholas
Akeeba Staff
Manager

Good catch! I need to add a note at the end of the page that Download IDs have moved :)

Nicholas K. Dionysopoulos

Lead Developer and Director

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