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Akeeba Backup for Joomla!

#38531 FTP Remote Backup

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

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Environment Information

Joomla! version
3.9.21
PHP version
7.2.4
Akeeba Backup version
8.1.10

Latest post by nicholas on Monday, 13 February 2023 08:32 CST

dreamztech

Hi, I have using the remote ftp server for the backup, however, the backup could not upload to the ftp remotely, can you check on my setting and give some advise?

nicholas
Akeeba Staff
Manager

The hostname, port, username, and password did result in an FTP connection to be established but the remote FTP server rejected the download. This means that: the initial directory is wrong; or the directory does not exist under the initial directory and cannot be created; or you do not have permissions on the FTP server to upload the file to that destination.

Seeing your configuration I suspect that the initial directory is wrong. Did you read the documentation on how to determine the initial directory? If so, please tell me what you did.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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