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When I try to update Akeeba Backup Pro from 9.3.3 to 9.6.2, I get:

Joomla\CMS\Filesystem\Folder::delete: Path is not a folder. Path: [ROOT]/administrator/components/com_akeebabackup/layouts JInstaller: :Install: Error SQL Duplicate column name 'access' Extension installation aborted. Package Update: There was an error installing an extension: com_akeebabackup-pro.zip Before updating ensure that the update is compatible with your Joomla! installation. 
You are strongly advised to make a backup of your site's files and database before you start updating.

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danger Error updating package   When I download it and try to install, I get:    Joomla\CMS\Filesystem\Folder::delete: Path is not a folder. Path: [ROOT]/administrator/components/com_akeebabackup/layouts JInstaller: :Install: Error SQL Duplicate column name 'access' Extension installation aborted. Package Update: There was an error installing an extension: com_akeebabackup-pro.zip × danger Error installing package   Thanks, Matt

Ok, sorry it took me awhile to get back to this.

I did what you said, exported the profile, uninstalled Akeeba, reinstalled the new version, imported the profile.

All seemed to work fine, except that I now have 2 Default Profiles, and it won't let me delete the old one (ID:1). It says "Delete not permitted."

How can I get rid of it so that it will use the imported profile?

Thanks,

Matt