Support

Akeeba Backup for Joomla!

#39333 warning: "You have database tables whose name starts with a form of the database prefix (XXX) which has a different letter case. " But I don't?

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
3.10.12
PHP version
8.0
Akeeba Backup version
Pro 8.3.2

Latest post by nicholas on Wednesday, 09 August 2023 05:58 CDT

minbori

When I run backups I get this warning:

"You have database tables whose name starts with a form of the database prefix (XXX) which has a different letter case. This WILL cause problems if you restore your site on Windows or macOS. We strongly recommend excluding all tables which do not start with the configured prefix, exactly as shown above (case-sensitive)."

However, I've looked and don't see any tables in the DB with this problem (though I do have tables in the DB that do NOT start with this prefix).

I am able to restore the backups on my MacOS, so it doesn't seem to be causing any problems.

Why am I seeing this error, and how can I correct it?

(I know this is a Joomla 3 site, I'm preparing to migrate it to J4, and wanted to make sure this error wasn't a problem before I start the migration process -- want to be certain the backups are ok before I begin!)

Thanks, log file from most recent backup attached. Line 1428 contains the error.

Β 

nicholas
Akeeba Staff
Manager

We have already released version 8.2.3 which addresses this issue.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

minbori

Super, thanks!

I didn't see there was a new version, I'll put it in right now.

minbori

Confirmed, the new version works. Thanks again!

nicholas
Akeeba Staff
Manager

You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!