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Akeeba Backup for Joomla!

#40219 500 Interface "Akeeba\Engine\Util\AesAdapter\AdapterInterface" not found

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
4.4.2
Akeeba Backup version
9.8.4/5

Latest post by nicholas on Tuesday, 30 January 2024 10:03 CST

Tuesday, 30 January 2024 06:43 CST

eernstman

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 10MiB, please upload it on your server and post a link to it.

 

Hi,

I had a problem updating Akeeba back-up under Joomla. 

While the update stopped I made a backup of the site and unfortunately the whole site was gone and also it damaged the SSL records.

Fortunately my host could produce a emergency back-up, so after repair of the SSL I could continu. However the Akeeba component is in error and shows only the atytached zipped page.

How can I continu?

Because I want to migrate to Joomla 5.

Thanks for your reply.

Regards,

Hans

Tuesday, 30 January 2024 08:02 CST

nicholas

You cannot break your site's SSL/TLS by updating a Joomla! extension. The HTTPS configuration of the site is stored in files Joomla! and its extensions (or PHP running on your site in general) cannot possibly access. This sounds like your server's filesystem got messed up.

First, ask your host to make sure there is nothing broken on the filesystem side.

Then, install Akeeba Backup again, twice in a row, without uninstalling it before or in between. This will replace the Akeeba Backup files you are currently missing.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 30 January 2024 08:19 CST

eernstman

File system has been checked by host and also by Mxtoolbox. Was ok.

Run Akeeba backup software again from file and restore was perfect.

Thanks.

Hans

Tuesday, 30 January 2024 10:03 CST

nicholas

You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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