Support

Hi

I'm trying to reach a backup directory outside of the site, but it doesn't work. Is it due to the path? or conceptually it can't do it in your opinion? https://monsiteA/zSauve/monsiteA/site-monsiteA-20240404-093757.jpa

/monsiteA/

/zSave/monsiteA/

Hi

Thanks it works because I'm on the same server.
However, my question is about importing from an url.
Should I move the x.jpa files to the root of a site? or
is it possible to reach the first jpa file if it is outside the site root

/monsiteA/ (site root directory)
/zBackup/ (directory of my site backups
   |-monsiteA/ (sub folder)

ok I suspected it but I preferred to have confirmation

Hi

I restored a site with kickstart in a directoryA. It works, I conclude that the jpa files are correct.
I use the same backups on the same server to restore the same site, in directory B, with kickstart Pro but recovering the jpa files from directory A.
I have a failure at the end on a jpg file in a cache subdirectory of k2!

could there be a solution?
Or is it better that I go through a restore in the directory directoryB by copying the files from directoryA (8GB)

Hi

Ah I forgot the photo. I tried again, it failed a second time.

I don't understand since these files were used to restore this site once!!
maybe the idea would be not to restore this K2 cache?

Hi

Ah sorry since I left the screen.I read the screen well at the time but I didn't understand what to do.
can you redirect me to the correct paragraph in your FAQ?

Hi

Yes I have 4x2 GB + 0.6 GB which were transferred to the root of the new site

you can upload the old-school way: download to your computer, then upload to the other server.

=> That's what I did

I can redo the backup ~6 hours but I don't understand why it is corrupted when it's the same one that already worked!?

...
Well I just went after checking the “ignore” errors box since they are image errors in the cache. the site seems to be functional