I've tried to do a backup again after successfully doing it with Amazon S3, but it's not working again. I can't see the files in my Amazon S3 account and I haven't cahnged any settings.
See ticket
#41778#41914 Back-ups not working again
Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket
Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Environment Information
Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a
Latest post by tampe125 on Thursday, 15 May 2025 03:29 CDT
Tuesday, 13 May 2025 06:28 CDT
tampe125
Akeeba Staff
Hello,
can you please attach the log of a backup that did not upload the files to S3?
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Tuesday, 13 May 2025 08:19 CDT
immi
See attached
Tuesday, 13 May 2025 09:02 CDT
tampe125
Akeeba Staff
Hello,
can you please apply a part size of 100Mb to your archives, and then try again? I suspect they're simply too big and the connection times out, this is why you're not getting the files on your S3 account.
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Tuesday, 13 May 2025 09:10 CDT
immi
Where do I set this exactly please?
Tuesday, 13 May 2025 09:39 CDT
tampe125
Akeeba Staff
Backup Profile Configuration - Archiver engine - Part size for split archives
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Tuesday, 13 May 2025 09:51 CDT
immi
That didn't work, would you be able to login please and check, details are in the previous ticket.
Tuesday, 13 May 2025 10:23 CDT
tampe125
Akeeba Staff
Can you please double check now?
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Tuesday, 13 May 2025 10:25 CDT
immi
Nope, nothing since 10th of April
Wednesday, 14 May 2025 09:53 CDT
tampe125
Akeeba Staff
Please double check. I just used Kickstart and I was able to list the contents of your bucket and there truly is the backup I took this morning (see attachment).
I think there's something wrong in the way you're browsing Amazon S3
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Thursday, 15 May 2025 03:05 CDT
immi
Hello,
You are right! Sorry I was expecting the backups to appear at the top, but actually they are down the bottom. The dancing inside out one, seems to be separating the back-up, how do I make it just one back up?
See attached.
Thank you!
Thursday, 15 May 2025 03:29 CDT
tampe125
Akeeba Staff
Change the part size and increase it as explained before.
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!