Akeeba Backup for Joomla!

Thursday, 15 May 2025 08:40 CDT

bob_sprague

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 10MiB, please upload it on your server and post a link to it.

I want to cancel Akeeba Backup, and I do not see where to do that under My Subscriptions. Thanks for pointing this out.

Bob Sprague

Bob Sprague
Publisher, YourArlington.com
http://www.yourarlington.com/

Edited by bob_sprague on 2025-05-15 08:41 CDT

Thursday, 15 May 2025 09:14 CDT

nicholas

You can just let the subscription expire. The subscription do not auto-renew. If you do not take manual action to renew them they just expire.

If you don't mind me asking –and replying to this is totally option– what is the reason you want to cancel the subscription to Akeeba Backup? I am only asking because I see that you've been a subscriber to it for ages. If it's a temporary issue on your end we will be very happy trying to do something to help you, e.g. an extension, an extra discount, or giving you a coupon so you can reclaim your renewal discount if you are planning on returning a few months later.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 15 May 2025 14:34 CDT

bob_sprague

Thanks for explaining, Nick. I have retired from the site I launched in 2006. Others have taken over, and they do not want to continue with Akeeba. I have been happy with your utilities all these years.

Bob (nearing 82)

Bob Sprague
Publisher, YourArlington.com
http://www.yourarlington.com/

Friday, 16 May 2025 01:06 CDT

nicholas

I understand. Thank you very much for your kind words and for your 15 years as a subscriber! I appreciate that a lot :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Sunday, 15 June 2025 15:17 CDT

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