Hello We are trying to move a website from Alfahosting to Webgo. The connection seems to be established, but the same error always occurs. Hope you can tell me the mistake.
Akeeba Backup cannot verify that the connection information you entered corresponds to the site URL you have entered. If you are trying to restore inside a subdirectory of an existing site this means that the main site is blocking access to the subdirectory; please contact your site administrator. In any other case you have entered the wrong connection information, most likely a wrong directory. Please contact your host and ask them for the correct connection information, including the directory, which corresponds to your the URL you have entered in this wizard. Then come back here, enter the correct information and continue with the restoration.
If the FTP/SFTP Directory you've entered does not correspond to the URL to the new site you have entered you will be told so. You CANNOT receive this message in error. If you get this message you MUST check that the directory corresponds to the URL you've entered. If you are not sure, or if you think that Akeeba Backup is wrong (it's not), do check with your host. This is the most common mistake people make. Trust us. This is exactly why we added this check.