Hello, I need to install my ID on a Joomla 5.3.3 installation.
I've tried following the steps in the help, but I don't have the option to paste and save to my installation.
I'd appreciate your help.
Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Latest post by nicholas on Friday, 22 August 2025 11:45 CDT
Hello, I need to install my ID on a Joomla 5.3.3 installation.
I've tried following the steps in the help, but I don't have the option to paste and save to my installation.
I'd appreciate your help.
You cannot enter your Download ID in the free of charge Core version. You need to upgrade the software to the Professional version first.
Please follow the instructions in this video to upgrade to Akeeba Backup Professional: https://www.akeeba.com/videos/1212-akeeba-backup/1617-abtc03-upgrade-core-professional.html Afterwards, you can follow the documentation instructions to enter your Download ID.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Thank you very much, have a great weekend!
You're welcome! Have a fantastic weekend!
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.
Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!