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Akeeba Backup for Joomla!

#42278 FOF and file_fof40 Update Information Unavailable

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

sohopros

We are trying to update from Joomla 4 to Joomla 5. During pre-update check, FOF and file_fof40 Update Information are Unavailable. Will these cause issues during update?

Thanks, SOHO Prospecting Team

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