Support

Akeeba Backup for Joomla!

#42317 Your server does not support encryption of your configuration settings

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
5.3.3
PHP version
5.4
Akeeba Backup version
last

Latest post by nicholas on Thursday, 02 October 2025 10:05 CDT

galamarco

Hello,
On a website, I get the message "Your server does not support encryption of your configuration settings. We strongly advise you not to store any passwords in the configuration."
What should I do to enable it?
Is it a Joomla setting or a server-side setting? If it's server-side, what should I change in cPanel?

Thank you very much.

Regards
Marco

nicholas
Akeeba Staff
Manager

It is a server setting. You need to enable the PHP OpenSSL extension for all PHP versions you are using on your site.

The correct way to do it depends on your host.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!