Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Latest post by nicholas on Wednesday, 04 March 2026 15:49 CST
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 10MiB, please upload it on your server and post a link to it.
Attempting to download the most recent Akeeba Backup Pro, 10.3.1, is stopped by Norton, which says that it contains PHP:BackDoor-EP [Trj]
Attempting to download the most recent Admintools Prp works ok.
The first time this happened.
It's a false positive.
Norton sucks. No human with two braincells to rub together could conflate a PostgreSQL backup engine with a backdoor. It takes a special level of stupid to write software that does that.
Seriously. It's 2026. Use Windows Defender. It is far better, both in terms of detection rates and in terms of update frequency, and it's free.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.
Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!