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Latest post by nicholas on Saturday, 25 April 2026 01:35 CDT
Hello, i cant update my Admin Tools and Akeeba Backup.
i got a failure mesaage :
Copy file failed Package Update: There was an error installing an extension: com_akeebabackup-core.zip and: Joomla\Filesystem\File::copy([ROOT]/tmp/install_69eb6b13d0a4b/install_69eb6b144afca/.htaccess, [ROOT]/plugins/console/admintools/.htaccess): Copy failed Package Update: There was an error installing an extension: plg_console_admintools.zip ×Please can you help ?? Thanks Oliver
This error comes from Joomla, not our code. It says that Joomla can't copy a file that does exist in the package we ship, and Joomla has extracted in a temporary directory (as it always does when installing/updating an extension). The best I can do for you is point you to https://www.akeeba.com/documentation/akeeba-backup-joomla/installation-updates-upgrades.html#installation-troubleshoot and tell you to read “"Unable to write entry" or "Unable to create destination" error” and “File ownership (Previously: Enable FTP)”.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Hello,
thanks for the answer but this cant be the problem.
I updated also Easyblog with over 20 mb without any problems.
Pictures attached
So it seams that there is another problem as with have only this problem with both Akeeba products ??
Thanks
Oliver
Same problem also with the Akeeba DataCompliance file which is onyl 313 kb
Since you think you know better than me and reject everything I have to say to help you I am going to close this ticket with prejudice, as per our Terms of Service. Good luck.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
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