I cannot update the backup software directly from Joomla. I always have to do it from extension and then manually upload the zip package. It does work in Admin Tools.
#42993 problem installing backup directly form joomla
Posted in ‘Akeeba Backup for Joomla!’
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Environment Information
Joomla! version
5.4.6.
PHP version
8.3.30
Akeeba Backup version
10.3.4
Latest post by nicholas on Monday, 01 June 2026 14:44 CDT
Monday, 01 June 2026 07:28 CDT
pgmjans
Monday, 01 June 2026 08:00 CDT
nicholas
Akeeba Staff
Manager
Go to System, Update, Extensions, and click on Check For Updates in the toolbar. Does it work for you now?
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Monday, 01 June 2026 10:06 CDT
pgmjans
Yes it works again. I don't know what you did but it works fine now.
Thanks for the quick response.
Best regards
Peter
Monday, 01 June 2026 14:44 CDT
nicholas
Akeeba Staff
Manager
The update XML file served by the CDN was out of date. Even though I had replaced it in the origin server, the CDN itself hadn't picked up the change (it normally does in a matter of a few minutes). I manually cleared the CDN cache and it, of course, worked.
This is a tricky issue to anticipate. I can't check right after uploading as it takes a few seconds to a few minutes for the individual CDN nodes to pick up the updated file. I can't be twiddling my thumbs for 10 minutes in waiting to test the upload either; the problem happens too rarely to warrant that. I'd love to be able to say that I can make sure this doesn't happen again, but the reality is that I am out of practical ideals to address this particular issue – at least for now.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!