Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Latest post by linpi on Friday, 19 June 2026 04:36 CDT
Hello,
On many websites, I cannot update to the latest version (Pro) 10.3.5, and I receive the following message: 'The checksum verification failed. Please make sure you are using the correct update server!'
I have RSFirewall and JCH Optimize on a few sites, so I tried websites without these plugins like https://www.mhenneke.de . But I get the same error.
What should I do? I use BackupMonkey.io so that I don't have to update each site manually.
Thank you for your help!
Best regards,
Pierre
It looks like the CDN cache wasn't reset, at least not in the CDN edge node that was serving you. Let me do a manual, global CDN cache reset now. It will take about 1 to 6 hours for your sites to start seeing the correct update information (Joomla implements its own cache).
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
ok, I will try tomorrow.
Thank's a lot
today it works again :-)
Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.
Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!