EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 10MiB, please upload it on your server and post a link to it.
Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Latest post by nicholas on Friday, 24 July 2026 00:53 CDT
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 10MiB, please upload it on your server and post a link to it.
I don't want to sound condescending, but the answer to your question really lies in the question itself. I'm afraid I will sound like a proper tool essentially telling you to do exactly what you asked, but there's only so many ways I can say it. Here it goes.
Log into our site. At the top of the site there's a Login button.
Go to the Download page. The link is at the top of the site.
Download Akeeba Backup Professional. The links are on the page.
Then go to your site and install it like any other extension.
At the top of our site there's a Support drop-down. Click on it, then click on Videos. There is a video tutorial showing all that. It's from the Joomla 3 days, but there's really nothing that's changed beyond the way Joomla looks.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.
Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!