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Akeeba Backup for Joomla!

#43232 Copy file failed

Posted in ‘Akeeba Backup for Joomla!’
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Environment Information

Joomla! version
5.4.7
PHP version
8.3.17
Akeeba Backup version
10.3.7

Latest post by nicholas on Sunday, 02 August 2026 04:29 CDT

Saturday, 01 August 2026 08:52 CDT

skurvish
Attempting to install version 10.3.7 I am getting:

Copy file failed
Package Update: There was an error installing an extension: com_akeebabackup-pro.zip

Tried to install via updater or by direct download and upload file in the extension installer. Same symptom.

However, the package did install, or at least the version number appears correct.

Sunday, 02 August 2026 04:29 CDT

nicholas

This comes from Joomla itself. It says it cannot copy a file. Which file? I don't know. Since we're not in control of Joomla's code I cannot give any kind of meaningful help here. Joomla needs to improve its error messages to make troubleshooting at all possible.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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