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Akeeba Backup for Joomla!

#43251 Problem when uploading jpa files on my cloud

Posted in ‘Akeeba Backup for Joomla!’
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Environment Information

Joomla! version
6.1.2
PHP version
8.5.6
Akeeba Backup version
10.3.8

Latest post by nicholas on Wednesday, 05 August 2026 08:08 CDT

guillenphoto
Hi,

Since August 1st, I have a very strange behaviour with Akeeba. I guess this is since the last update.

I do a backup everyday.
The total size in the backup folder is 9.3 giga bytes: 19 .jpa files.
No problem. It works fine.

Then using WebDav, the .jpa files are uploaded on my cloud hosted by Infomaniak.

Until August 1st, the 19 jpfa files were correctly uploaded.

Now, I have some 6 or 7 jpa files.

What should I do to get all the jpa files on my Cloud?

Thanks for your help
A. Guillen

nicholas
Akeeba Staff
Manager

The log file should be recording an error. What is it?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

guillenphoto
Hi Nicholas,

Thank for trying to help me to solve the issue.

you can download the log from here: https://kdrive.infomaniak.com/app/share/118755/2c4c102f-ea9a-4641-b01d-9433d9a69190

Let me know if you need more information.

Sincerely,
A. Guillen

nicholas
Akeeba Staff
Manager

No problem on our end. You have set up a WebCRON job with a maximum execution time of 1800 seconds (half an hour). At the half hour mark it indeed stops running – but it has only managed to upload 6 out of 20 parts. You need to allow it to run for longer.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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