Indeed, your file was transferred correctly to S3, but a timeout happened when trying to proceed to the next step (which simply displays the "Backup is complete" message). Here are the log lines which tell me that:
INFO |101024 19:03:35|Post processing file /administrator/components/com_akeeba/backup/(filename redacted).jpa
INFO |101024 19:13:13|Successfully processed file /administrator/components/com_akeeba/backup/(filename redacted).jpa
As you can see, it takes almost 10 minutes to upload the file, but Akeeba Backup considers any step taking more than 3 minutes to be an indication of a failed backup. There are two things you can do:
1. If you don't mind getting that error at the end of the backup, you have to do nothing. As long as the log file includes the "Successfully processed file" message the file is complete and transferred to S3. The good thing with this approach is that you have 1 archive file per backup, while the downside is that you'll keep on receiving this error message at the end of the backup process.
2. You can set the Part Size for Split Archives to something lower (say, 20Mb or even lower, depending on your server) as explained
in the documentation. This will split your backup to many files, each of which will take much less time to upload and avoid the false alarm at the end of the backup. The downside to this approach is that each backup now consists of several files and managing them might be more complicated. The good thing is that you won't be receiving the error at the end of the backup process.
Both approaches work equally good, so it all comes down to a matter of preference. There is also a reason why we have the 3 minutes timout condition check hardcoded in Akeeba Backup's interface. Apache, the web server, will close the HTTP connection to the browser after 3 minutes, no matter if the script is still running. As a result we can't pretend that everything is fine despite taking so long to get a response from the server (we won't get a response!) and this is why the documentation suggests that you use archive splitting.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
