Support

Akeeba Backup for Joomla!

#8692 Blank Joomla Articles

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Thursday, 04 November 2010 12:52 CDT

user18541
I successfully backed up my website using backup pro 3.1.2 pro on a windows 7 ultimate. I restored it onto another host site on rackspace. Everything appeared normal, some mods didn't appear right, but I just reinstalled. Now when I go to edit the articles (which appear fine on the live site) i'm linked to a blank page. I'm new to all of this, please help!

nicholas
Akeeba Staff
Manager
Please download our Quick Start Guide from our downloads page (it's the same place you downloaded the component from) and read pages 28-30. It contains step-by-step troubleshooting instructions for post-restoration problems.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!