Akeeba Backup for Joomla!

Friday, 05 November 2010 07:28 CDT

sandstorm871

Im trying to test the new agora for a site. So Ive backed up my agora site using latest pro version of akeeba 3.1.2 and downloaded the latest kickstart.php.

Ive now tried the backup on a localhost and 2 different live/spare domains I have, but when kickstart runs it just sticks at about 15%

Ive been back into akeeba and checked over all setting and all looks fine? Ive also reduced the size of the split archives to below 20Mb and tried with new backup and still always stalls at the same spot.

Any ideas on what i may be doing wrong?

Friday, 05 November 2010 09:04 CDT

nicholas

The first thing to check is that you have adequate free space on the new server. If you do, I'd like to ask how long did you wait before declaring Kickstart as stuck. If you waited less than 3 minutes before the previous step was complete, give it more time. If Kickstart is extracting a very big file it will not update the progress bar until the file is extracted. If you have a very big file it will take a LONG time before you see that progress bar updating. For instance, if you have a 500Mb video file it might take 5-10 minutes before you see the progress bar moving. The only way to know that something is happening is to monitor the XHR requests using a tool such as FireBug. This is a known limitation of Kickstart.

Also, if all else fails, there is always Akeeba eXtract Wizard and FTP :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 05 November 2010 09:39 CDT

sandstorm871

Hi,

Yes I have enough space on server & last time i tried i let it sit there for a good hour.
It seems to be getting stuck at the exact same area, something to do with JCE

/home/sites/limohiremanchester.co/public_html/plugins/editors/tinymce/jscripts/tiny_mce/plugins/fullpage/

I use firebug, but not sure what XHR results are so maybe try extracting and FTP it.

Saturday, 06 November 2010 08:31 CDT

steph.s

Hi sandstorm871,
Using Kickstart is not requirement for restoring your site with Akeeba Backup, using the extract and FTP method is a good alternative; so I would try that. :)

Monday, 08 November 2010 23:20 CST

sandstorm871

Hi, I still cant get this to work using all the latest versions of akeeba and kickstart.

I have just downloaded the latest back up, extratcted using the extract tool, but could do with some guidance on how to restore the database?

I'm guessing the DB files are in the installation/sql folder but within there i have lots of files. Any ideas on how i get them into one so I can upload them onto my server ???

Thanks,

Tuesday, 09 November 2010 03:18 CST

steph.s

Hi Sandstorm871,
We have a great quick start guide located here. I think maybe there was a misunderstanding, kickstart is not a complete restorer it is an extraction tool. So after you use kickstart, you still have to restore the site.

Tuesday, 09 November 2010 03:24 CST

sandstorm871

Hi Steph, Thanks!

Ive used kickstart a few times now to moves sites from a local server to live server and always worked brilliantly.
Just this one site doesn't seem to want to play??

My earlier question was that ive extracted the files using the extract wizard, uploaded the site files via ftp, but my Db files from the extract seem to be in around 13 parts.

So how do i get them back together so I can restore that in my hosting cPanel?

Thanks,

Tuesday, 09 November 2010 03:44 CST

nicholas

First, read the Quick Start Guide as Steph pointed out. What you ask is already answered in there. After you have extracted everything using the eXtract Wizard, you can access the restoration script (which is always included inside the archive) as http://www.yoursite.com/installation/index.php and follow the normal restoration procedure. After the restoration is done, remove the installation directory by FTP and you're done!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 09 November 2010 04:31 CST

sandstorm871

Ahhhhh! Sorry, I now understand, I was over complicating it!

I had uploaded all the files apart from the installation folder, had an sql database ready on my server, altered the paths in my configuration.php file but was puzzled as to how to get the sql files together.

Thanks Nicholas & Steph!

Tuesday, 09 November 2010 20:56 CST

nicholas

LoL! You were overly complicating the process, indeed :) The restoration procedure in Akeeba Backup is supposed to as simple as possible, in par with the difficulty level of running the standard Joomla! installer.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 10 November 2010 01:43 CST

sandstorm871

Thanks for your reply!

Ive been playing around the extract wizard and am coming up with a few errors when uploading the extratcted files.
After uploading the extracted files & attempting to run through the installation in the Akeeba Backup Installer I get the follwoing error at the top
Warning: session_start() [function.session-start]: open(/tmp/sess_4deed465ec154223ab7e016708efbc2f, O_RDWR) failed: Permission denied (13) in /home/bafemme/public_html/installation/includes/storage.php on line 208

and then the follwoing errors at the bottom of the screen.
Warning: Unknown: open(/tmp/sess_4deed465ec154223ab7e016708efbc2f, O_RDWR) failed: Permission denied (13) in Unknown on line 0

Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/tmp) in Unknown on line 0

Ive tried this with 2 different backups from 2 different sites and get the same results.

I am using extract wizard for mac 3.0.4

Any Ideas on waht these errors may be?
I'll keep playing/trying

Wednesday, 10 November 2010 02:16 CST

sandstorm871

Im now guessing this is a server problem? as the extracted files work fine on my local server.

Im using a temp URL on a dedicated server so will look deeper.

Thanks anyway!

Wednesday, 10 November 2010 23:29 CST

nicholas

Indeed, it is a server problem. Your server's default session write path is configured to be the system-wide /tmp temporary directory, but your user account has no write access to it. Furthermore your server is set up to show all PHP notices and warnings by default which causes this problem. There are two ways to fix it:
1. Ask your host to assign a writable PHP session save path to your account.
2. Open the installation/index.php file and right after the opening PHP tag append the following line:

error_reporting(0);

You may also have to change the permissions of the installation directory to 0775 or 0777 if you get an error message about your session write path and your installation directory being unwritable and the restoration script won't proceed. If it does warn you but it proceeds normally, you can ignore what I just said about the permissions :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 11 November 2010 03:06 CST

sandstorm871

Ive uploaded 4 out of 5 joomla sites to my new dedicated server. Other than some errors on my part all have transfered over smoothly, but this 5th one is causing me some grief.

Ive uploaded it to my local server and seems fine, but when uploading to my dedicated server, Im getting errors and problems.

I followed the instructions from nicholas above, set my error_reporting(0); in installation/index.php this allowed me to carry on with the installation, which seemed to go OK.
The site is live now and everything on the home page looks great, but every other page has a blank white screen.
Ive turned on error reporting in the back end and this doesnt show anything up.

www.bodyactive-nation.co.uk

All the data is there and is available to view in the back end, just not showing up in the front.

Ive spoke with the hosting company who provide the dedi cated server and they say

hanks for your reply. I can confirm that /tmp is writeable on the server, and indeed that session file was created - please consult with the developers to see if at some point the script might be looking at the wrong path for this data."

Is there anything else I can do? I have deleted/ reinstalled, deleted the account of the server and started from scratch & tried with a different backup of the same site.

Friday, 12 November 2010 02:46 CST

nicholas

As long as you have gone past the installer and it restored the database, the answer given by your host is irrelevant to your problem. Please try all the troubleshooting steps outlined here. Most likely it's a setting in your .htaccess or php.ini files, but please do try all the troubleshooting steps outlined on that page first.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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