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Akeeba Backup for Joomla!

#8698 backend error

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Latest post by nicholas on Tuesday, 09 November 2010 23:32 CST

Tuesday, 09 November 2010 14:24 CST

user6558
when try to upgrade from 3.1 to 3.1.2 with auto upgrade feature in backend, got below error:

Could not download the update package. Make sure your server's firewall doesn't block the connection and that you have specified a valid username and password for the Professional edition.

user name and passoword is correct, and no firewall blocked.

at the same page firefox also detects this error.
http://screencast.com/t/ZoPn4Tqs5c

Tuesday, 09 November 2010 23:32 CST

nicholas
You also need a writable temporary directory. In any case, even if the automated update doesn't work you can simply download the installation package of the new release and install it on top of the existing version (do not uninstall the old release before isntalling the new one).

Nicholas K. Dionysopoulos

Lead Developer and Director

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