Support

Akeeba Backup for Joomla!

#8704 Can't find Rackspace: UI in Akeeba Pro seems to be missing some things

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Monday, 15 November 2010 11:25 CST

user13316
Hello,

I just purchased Akeeba pro, uninstalled Akeeba Core, and installed Akeeba Pro.

I'm trying to set it up to store backup files on my Rackspace Cloud Files account, and I've looked all over for where to access the area where I enter my Rackspace account info and I don't see it.

Am I missing something obvious?

Here's a screenshot of the Akeeba Pro dashboard I'm seeing. I've clicked on everything and don't see where to enter in the rackspace info: screenshot 1

Thanks in advance for your help.

Cheers,
Forest

nicholas
Akeeba Staff
Manager
Please take a look at the documentation first. The basic configuration is a common prerequisite, regardless of the cloud storage service you are going to use.

That said, go to Configuration and look for the post-processing engine. Select the RackSpace CloudFiles. Then click the "Configure..." button next to it to supply your CloudFiles login credentials and the container name you want to use. It is advisable to use only lowercase ASCII characters and numbers (a-z, 0-9) for your container name. Also note that the container name should not start with a number and should not contain a space in its name.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user13316
Thanks, Nick!

I read the documentation before posting, at least the sections on uploading the backup files to remote locations, and didn't see where to access the configuration for each option.

I see it now, though...thanks for pointing out the path. :)

Hope all is well with you,
~Forest

nicholas
Akeeba Staff
Manager
You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!