Akeeba Backup for Joomla!

Wednesday, 05 January 2011 16:22 CST

user12980

I have reviewed everything regarding the AJAX Loading Error in the documentation.
And still I am stuck.

In addition, when I hit the back button in akeeba, I get a white screen.

UPDATE, I got a backup after I removed a the file in the tinymce plugins folder tiny_mce_src.js it was over 300kb. But that really isn't very large.
I then got another error when it hit an image file that was around the same size.
This is obviously a size config I am missing somewhere? Insights.

BTW. anything I try to retrieve from your search box, gives me a 404.

Edited by user12980 on 2011-01-05 16:52 CST

Thursday, 06 January 2011 06:43 CST

nicholas

Your PHP memory limit (8Mb) is less than the minimum requirements mentioned in our documentation (16Mb). You have to increase your PHP memory limit for Akeeba Backup to work.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 08 January 2011 07:22 CST

user12980

Thanks!

Saturday, 08 January 2011 08:50 CST

nicholas

You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 18 January 2011 11:50 CST

user8929

i have the same error and i get a red page wit this in it:

AJAX Loading Error
HTTP Status: 500 (Internal Server Error)
Internal status: error
XHR ReadyState: 4
Raw server response:
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

--------------------------------------------------------------------------------

i haev uppdate to latest version, what should i do?

Tuesday, 18 January 2011 12:34 CST

nicholas

First try upgrading to the latest version of Akeeba Backup (you can check the latest version from here.

Then try clicking the Configuration Wizard button in Akeeba Backup's Control Panel page. If the wizard hangs after the database step, try reloading the page. Try taking a new backup.

If that fails, please follow all the self-help troubleshooting steps outlined in the Backup Now documentation page. Please do not skip any steps, they are what is actually required in 99% of trouble cases.

If that still doesn't work out, please ZIP and attach the back-end backup log file with your next post so that I can see what is going on.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 18 January 2011 12:36 CST

nicholas

Oh, BTW, please post your reply as a new thread in the Akeeba Backup Core forum area. You are not a Pro subscriber. This forum area is only for subscribers, as you can see in its title. Thank you!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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