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Akeeba Backup for Joomla!

#8864 AJAX Error During backup

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Monday, 16 May 2011 08:39 CDT

Monday, 16 May 2011 00:30 CDT

user26602
Mandatory information about my setup:

Have I searched the forum before posting? Yes
Have I read the Troubleshooting Wizard before posting? Yes
Have I read the documentation before posting? Yes
Joomla! version: 1.5.22
PHP version: 5.3.2
MySQL version: 5.1.41
Host: Amazon EC2 Micro Instance
Akeeba Backup Professional version: 3.2.b3

EXTREMELY IMPORTANT: Please attach your Akeeba Backup log file in order for us to help you with any backup or restoration issue.

Description of my issue:

Hi my backup is failing with the following error.

The backup operation has been halted because an error was detected.
The last error message was:

AJAX Loading Error
HTTP Status: 500 (Internal Server Error)
Internal status: error
XHR ReadyState: 4
Raw server response:

I have tried playing minimum and maximum execution times and partition size of 3.5 MB but did not help.

I would really appreciate your help. Please see attached file.

Regards,
Mahidhar


Monday, 16 May 2011 08:39 CDT

nicholas
The problem is that the network connection between your host and Amazon S3 is really dead slow. Considering that you are hosting your site on EC2, the only explanation is that you have your site in one region and your bucket in another region. I suggest trying to create an S3 bucket in the same region as your EC2 instance to benefit from blazing fast transfer rates.

Another thing you can do, is to take advantage of Amazon EBS which is just storing your EBS volume to S3 transparently. The idea is that you create an EBS volume, you mount it to your EC2 instance and set the output directory to be inside the mounted EBS volume. You no longer need to do post-processing. Your archives are stored in the EBS volume which is transparently being stored to S3 and, a huge plus here, you can restore your backups any time without the need to transfer files back and forth your EC2 instance and S3!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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