Support

Mandatory information about my setup:

Have I searched the forum before posting? Yes
Have I read the Troubleshooting Wizard before posting? Yes
Have I read the documentation before posting? Yes
Joomla! version: 1.5.23
PHP version: (5)
MySQL version: 5.0.90

Host: Hosting.com

Akeeba Backup Professional version: (3.2.7)

right now I don't have access to my site, i'm working with ose exellence on some anti hacker/anit virus and they did something to it and now I can't get in. I checked the ftp but I couldn't find a log. i'm not sure if it would matter since it's not a backup error but a kickstart error

EXTREMELY IMPORTANT: Please attach your Akeeba Backup log file in order for us to help you with any backup or restoration issue.

Description of my issue:

once I goto www.mysite.com/kickstart.php I see what's listed below and i'm just curious on what is it since I never tampared with the kickstart.php file. I checked the code and it looks good.

I did run this in other browsers that's listed below, same results.

"Notice: Hex number is too big: 0x100000000 in /vservers/compassion1/htdocs/kickstart.php on line 5182

Notice: Hex number is too big: 0x100000000 in /vservers/compassion1/htdocs/kickstart.php on line 5243
AUTOMODEON Deprecated Internet Explorer version
This script is not guaranteed to work properly on Internet Explorer 7 or previous version, or on Internet Explorer 8 and higher running in compatibility view.

Please use Internet Explorer 8 in native mode (the "broken page" icon next to the address bar should not be enabled). Alternatively, you may use the latest versions of Firefox, Safari, Google Chrome or SRWare Iron.

Things you should know about Akeeba Kickstart
THINGS_01
THINGS_02
THINGS_03
THINGS_04
THINGS_05
THINGS_06
THINGS_07
THINGS_08
THINGS_09
Click here or press ESC to close this message"

Which exact version of PHP 5 are you running on your server? Akeeba Backup and kickstart have a requirement for 5.1.3 or greater, but 5.2.1 or greater is highly advised. You only listed PHP 5 in your site information.

Did the kickstart continue running or did it fail at this point? If it failed, were there any other errors besides this error? From what you have said, it seems as if it stopped with a fatal error, but please clarify if that is the case.

I didn't fail, it completed. I can't tell if it worked since i'm still working with OSE Excellence to restore my site, they add something on it and not even my backup nor my hosting company backup can restore whatever they did. so i'm waiting for them to email me.

php is 5.1.6