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Akeeba Backup for Joomla!

#8876 blank screen accessing Akeeba backup of Admin Tools after php 5.3 upgrade

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Akeeba Backup version
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Latest post by nicholas on Sunday, 29 May 2011 18:54 CDT

pairot
Update...

I discovered that I couldn't add an extension to my site(s) so I sent a ticket to the provider. I found that I couldn't install an extension, so this was beyond any specific extension. I use Joomla's ftp layer so this seemed like a permission issue. I was right. The host dropped support for ftp when they upgraded to PHP 5.3.

It seems Admin Tools will throw a blank screen if write access is disrupted. The host, in telling me of the drop in ftp support for PHP, sent code for access to a cgi version of PHP 5.2. All is now well but I'm disappointed in their decision regarding ftp.

Thoughts on account-owned vs "nobody"-owned files & directories as far as security. I thought account-owner was more secure, especially for directories that would need world write perms. Maybe time to move to a new provider, or is ftp via php becoming a thing of the past?

thanks

nicholas
Akeeba Staff
Manager
I only have access up to PHP 5.3.5 and there were no issues with Akeeba Backup or Admin Tools. I can't see how a minor upgrade could cause this kind of issue. Can you please try accessing either component and provide the last 10 lines of your server's PHP error log so that we can see the exact error message coming from your host?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
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