Akeeba Backup for Joomla!

Monday, 30 May 2011 00:46 CDT

user39501

Hi there,

I made some big changes to my website and is crashed.
Now i was happy i have Backup Pro running.
But whatever i or my collega do i get the error massage.
I select the date and backup and i run then i get the massage.

Robert

EDIT: Now i reinstalled all and it works... but where is my backup???

Edited by user39501 on 2011-05-30 01:31 CDT

Monday, 30 May 2011 03:21 CDT

nicholas

When you reinstalled I hope that you did not uninstall first. As we have documented, the default backup output directory is in administrator/components/com_akeeba/backup. Joomla! does a stupid thing when uninstalling the component: it removes that directory and all of its contents, essentially deleting your backups. That is why we always advise to:
1. Use a backup output directory outside the web root
2. Never, ever, under no circumstances keep only one copy of your backups on your site. Ideally, keep three copies to be on the safe side.
3. Never, ever, uninstall Akeeba Backup unless you don't want to use it any more. Upgrading or refreshing the installation is as simple as going to the extension manager and install the Akeeba Backup package without uninstalling the existing release.

If you did not try to uninstall the component, your backups will most likely be in the default output directory I mentioned above.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 30 May 2011 16:01 CDT

user39501

Nicholas,

I found a backup ( full site )
Now i want to restore... that works half
I mis my SQL restore?? that is in the full site backup right?

Robert

Monday, 30 May 2011 16:18 CDT

nicholas

If it is a full site backup, yes, it restores the entire site. Can you follow the simple procedure in our video tutorial (or, if you prefer reading, our Quick Start Guide).

If you bump into some problem, please indicate all the steps you have followed and any error messages you are receiving. Remember, I am not sitting in front of your monitor so I am relying on you to provide me with as much information as possible to understand the problem so that I can help you faster and more efficiently :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 30 May 2011 16:20 CDT

user39501

Great tool!!!

only thing i did was reinstall then i saw not all the items i can do normal on Pro
So i restalled again then i saw the option HERSTEL ( replace / restore )
I did it and it works

THX

PS: is it strange that i need to reinstall now everytime before i can use all the options correct?

Edited by user39501 on 2011-05-30 16:22 CDT

Monday, 30 May 2011 16:20 CDT

nicholas

Yup, that's always the easiest workaround! I am glad everything's working now :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support