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Site Restoration

#10903 kickstart cannot continue on local install, maybe due to long file name

Posted in ‘Site restoration’
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Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

user56665
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? No
Joomla! version: (unknown)
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Akeeba Backup version which took the backup: (unknown)
Kickstart version used to extract the backup: (unknown)

Description of my issue:

Kickstart stalls on a localhost restore with the following message
An error occured

Could not open C:/xampp/htdocs/tecsew_local/components/com_joomgallery/img_pictures/3d_cad_showcase_398/beneteau_oceanis_343_cockpit_enclosure_fitted_to_factory_supplied_sprayhood__409/beneteau_oceanis_343_cockpit_enclosure_fitted_to_factory_supplied_sprayhood_1_20110818_1318225128.jpg for writing.

Also in the title
C:/xampp/htdocs/tecsew_local/components/com_joomgallery/img_pictures/3d_cad_showcase_398/02_sprayhood_bimini_and_bimini_conversion_521.

Is this due to long file name restrictions on windows 7, if so what is the workaround?

I have tried extracting the files manually, but how do I restore the database if this is the way to address the problem?

Best regards

John


nicholas
Akeeba Staff
Manager
Hi John,

Correctly spotted. Windows limits the total path length to 250 characters since its inception. You can use Akeeba eXtract Wizard to extract the archive locally. The default options will skip files which can not be written to, including those with too long or invalid filenames.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user56665
Thank you for the reply.



How do I restore the database do bring about a full restore and working local installation of Joomla?



nicholas
Akeeba Staff
Manager
Akeeba eXtract Wizard, like Kickstart, only extract the archive. The actual restoration script is inside the archive all along. So, all you have to do is to extract the files using eXtract Wizard to the C:/xampp/htdocs/tecsew_local directory, then access the restoration script as http://localhost/tecsew_local/installation/index.php and follow the on-screen instructions. At the end of the process click the link to remove the installation directory, or manually remove the C:/xampp/htdocs/tecsew_local/installation directory. Exactly the procedure mentioned in our Quick Start Guide :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user56665
Thank you.

We have had a live site go down, and first I am trying to install local copies to two different workstations before atempting to restore the live site.

both return errors after the instalalation scriopt completes.

site 1


Fatal error: Uncaught exception 'Exception' with message 'Facebook needs the CURL PHP extension.' in C:\xampp\htdocs\tecsew_local\administrator\components\com_autotweet\helpers\channels\atfacebook\atbase_facebook.php:19 Stack trace: #0 C:\xampp\htdocs\tecsew_local\administrator\components\com_autotweet\helpers\channels\atfacebook\atfacebook.php(18): require_once() #1 C:\xampp\htdocs\tecsew_local\administrator\components\com_autotweet\helpers\channels\autotweetfacebookbase.php(12): require_once('C:\xampp\htdocs...') #2 C:\xampp\htdocs\tecsew_local\administrator\components\com_autotweet\helpers\channels\autotweetfacebook.php(12): require_once('C:\xampp\htdocs...') #3 C:\xampp\htdocs\tecsew_local\administrator\components\com_autotweet\helpers\channels\autotweetchannelfactory.php(14): require_once('C:\xampp\htdocs...') #4 C:\xampp\htdocs\tecsew_local\administrator\components\com_autotweet\helpers\autotweetposthelper.php(14): require_once('C:\xampp\htdocs...') #5 C:\xampp\htdocs\tecsew_local\plugins\system\autotweetautomator.p in C:\xampp\htdocs\tecsew_local\administrator\components\com_autotweet\helpers\channels\atfacebook\atbase_facebook.php on line 19


site 2


Strict Standards: Non-static method JLoader::import() should not be called statically in C:\xampp\htdocs\tecsew_office\libraries\joomla\import.php on line 29

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Strict Standards: Non-static method JLoader::register() should not be called statically in C:\xampp\htdocs\tecsew_office\libraries\loader.php on line 71

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Strict Standards: Non-static method JRequest::clean() should not be called statically in C:\xampp\htdocs\tecsew_office\libraries\joomla\import.php on line 33

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Strict Standards: Declaration of JSite::getRouter() should be compatible with that of JApplication::getRouter() in C:\xampp\htdocs\tecsew_office\includes\application.php on line 377

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Strict Standards: Declaration of JSession::set() should be compatible with that of JObject::set() in C:\xampp\htdocs\tecsew_office\libraries\joomla\session\session.php on line 764

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Warning: session_start() [function.session-start]: Cannot send session cookie - headers already sent by (output started at C:\xampp\htdocs\tecsew_office\libraries\loader.php:138) in C:\xampp\htdocs\tecsew_office\libraries\joomla\session\session.php on line 423

Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at C:\xampp\htdocs\tecsew_office\libraries\loader.php:138) in C:\xampp\htdocs\tecsew_office\libraries\joomla\session\session.php on line 423

Warning: Cannot modify header information - headers already sent by (output started at C:\xampp\htdocs\tecsew_office\libraries\loader.php:138) in C:\xampp\htdocs\tecsew_office\libraries\joomla\session\session.php on line 426

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Strict Standards: Redefining already defined constructor for class JPlugin in C:\xampp\htdocs\tecsew_office\libraries\joomla\plugin\plugin.php on line 75

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Strict Standards: Non-static method JFactory::getXMLParser() should not be called statically, assuming $this from incompatible context in C:\xampp\htdocs\tecsew_office\libraries\joomla\language\language.php on line 760

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Strict Standards: Non-static method JError::getErrorHandling() should not be called statically, assuming $this from incompatible context in C:\xampp\htdocs\tecsew_office\plugins\system\redj.php on line 202

Strict Standards: Non-static method JError::setErrorHandling() should not be called statically, assuming $this from incompatible context in C:\xampp\htdocs\tecsew_office\plugins\system\redj.php on line 207

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Strict Standards: Non-static method JLoader::import() should not be called statically in C:\xampp\htdocs\tecsew_office\libraries\loader.php on line 186

Strict Standards: Non-static method JLoader::import() should not be called statically in C:\xampp\htdocs\tecsew_office\libraries\loader.php on line 186

Strict Standards: Non-static method JDispatcher::getInstance() should not be called statically in C:\xampp\htdocs\tecsew_office\libraries\joomla\plugin\helper.php on line 140

Strict Standards: Non-static method JPluginHelper::getPlugin() should not be called statically in C:\xampp\htdocs\tecsew_office\libraries\joomla\plugin\helper.php on line 147

Strict Standards: Non-static method JPluginHelper::_load() should not be called statically in C:\xampp\htdocs\tecsew_office\libraries\joomla\plugin\helper.php on line 41

Strict Standards: Non-static method JLoader::load() should not be called statically in C:\xampp\htdocs\tecsew_office\libraries\loader.php on line 161

Strict Standards: Non-static method JLoader::register() should not be called statically in C:\xampp\htdocs\tecsew_office\libraries\loader.php on line 138

Strict Standards: Non-static method JRegistryFormat::getInstance() should not be called statically, assuming $this from incompatible context in C:\xampp\htdocs\tecsew_office\libraries\joomla\registry\registry.php on line 373

Strict Standards: Non-static method JFilterInput::clean() should not be called statically, assuming $this from incompatible context in C:\xampp\htdocs\tecsew_office\libraries\joomla\registry\format.php on line 45

Strict Standards: Non-static method JPluginHelper::getPlugin() should not be called statically, assuming $this from incompatible context in C:\xampp\htdocs\tecsew_office\plugins\system\openpotiongoogleanalytics.php on line 23

Strict Standards: Non-static method JPluginHelper::_load() should not be called statically, assuming $this from incompatible context in C:\xampp\htdocs\tecsew_office\libraries\joomla\plugin\helper.php on line 41

Strict Standards: Non-static method JRegistryFormat::getInstance() should not be called statically, assuming $this from incompatible context in C:\xampp\htdocs\tecsew_office\libraries\joomla\registry\registry.php on line 373

Strict Standards: Non-static method JFilterInput::clean() should not be called statically, assuming $this from incompatible context in C:\xampp\htdocs\tecsew_office\libraries\joomla\registry\format.php on line 45

Strict Standards: Non-static method JPluginHelper::_import() should not be called statically in C:\xampp\htdocs\tecsew_office\libraries\joomla\plugin\helper.php on line 97

Strict Standards: Non-static method JLoader::import() should not be called statically in C:\xampp\htdocs\tecsew_office\libraries\loader.php on line 186

Strict Standards: Non-static method JLoader::import() should not be called statically in C:\xampp\htdocs\tecsew_office\libraries\loader.php on line 186

Strict Standards: Non-static method JDispatcher::getInstance() should not be called statically in C:\xampp\htdocs\tecsew_office\libraries\joomla\plugin\helper.php on line 140

Strict Standards: Non-static method JPluginHelper::getPlugin() should not be called statically in C:\xampp\htdocs\tecsew_office\libraries\joomla\plugin\helper.php on line 147

Strict Standards: Non-static method JPluginHelper::_load() should not be called statically in C:\xampp\htdocs\tecsew_office\libraries\joomla\plugin\helper.php on line 41

Strict Standards: Non-static method JLoader::load() should not be called statically in C:\xampp\htdocs\tecsew_office\libraries\loader.php on line 161

Strict Standards: Non-static method JLoader::register() should not be called statically in C:\xampp\htdocs\tecsew_office\libraries\loader.php on line 138

Strict Standards: Non-static method JRegistryFormat::getInstance() should not be called statically, assuming $this from incompatible context in C:\xampp\htdocs\tecsew_office\libraries\joomla\registry\registry.php on line 373

Strict Standards: Non-static method JFilterInput::clean() should not be called statically, assuming $this from incompatible context in C:\xampp\htdocs\tecsew_office\libraries\joomla\registry\format.php on line 45

Strict Standards: Non-static method JPluginHelper::_import() should not be called statically in C:\xampp\htdocs\tecsew_office\libraries\joomla\plugin\helper.php on line 97

Strict Standards: Non-static method JLoader::import() should not be called statically in C:\xampp\htdocs\tecsew_office\libraries\loader.php on line 186

Strict Standards: Non-static method JLoader::import() should not be called statically in C:\xampp\htdocs\tecsew_office\libraries\loader.php on line 186

Strict Standards: Non-static method JLoader::import() should not be called statically in C:\xampp\htdocs\tecsew_office\libraries\loader.php on line 186

Strict Standards: Non-static method JComponentHelper::getComponent() should not be called statically in C:\xampp\htdocs\tecsew_office\plugins\system\autotweetautomator.php on line 15

Strict Standards: Non-static method JComponentHelper::_load() should not be called statically in C:\xampp\htdocs\tecsew_office\libraries\joomla\application\component\helper.php on line 39

Fatal error: Uncaught exception 'Exception' with message 'Facebook needs the CURL PHP extension.' in C:\xampp\htdocs\tecsew_office\administrator\components\com_autotweet\helpers\channels\atfacebook\atbase_facebook.php:19 Stack trace: #0 C:\xampp\htdocs\tecsew_office\administrator\components\com_autotweet\helpers\channels\atfacebook\atfacebook.php(18): require_once() #1 C:\xampp\htdocs\tecsew_office\administrator\components\com_autotweet\helpers\channels\autotweetfacebookbase.php(12): require_once('C:\xampp\htdocs...') #2 C:\xampp\htdocs\tecsew_office\administrator\components\com_autotweet\helpers\channels\autotweetfacebook.php(12): require_once('C:\xampp\htdocs...') #3 C:\xampp\htdocs\tecsew_office\administrator\components\com_autotweet\helpers\channels\autotweetchannelfactory.php(14): require_once('C:\xampp\htdocs...') #4 C:\xampp\htdocs\tecsew_office\administrator\components\com_autotweet\helpers\autotweetposthelper.php(14): require_once('C:\xampp\htdocs...') #5 C:\xampp\htdocs\tecsew_office\plugins\system\autotweetauto in C:\xampp\htdocs\tecsew_office\administrator\components\com_autotweet\helpers\channels\atfacebook\atbase_facebook.php on line 19

Strict Standards: Non-static method JFactory::getDBO() should not be called statically, assuming $this from incompatible context in C:\xampp\htdocs\tecsew_office\libraries\joomla\session\storage\database.php on line 84

Strict Standards: Non-static method JTable::getInstance() should not be called statically, assuming $this from incompatible context in C:\xampp\htdocs\tecsew_office\libraries\joomla\session\storage\database.php on line 89

Strict Standards: Non-static method JFactory::getDBO() should not be called statically, assuming $this from incompatible context in C:\xampp\htdocs\tecsew_office\libraries\joomla\database\table.php on line 112


Please advise

nicholas
Akeeba Staff
Manager
You do realise that you are asking me to support you with PHP issues coming from third party software not related to Akeeba Backup, right? I can't do that. I can only give you some generic guidelines and then it's between you, your server setup and the developers of the third party software.

1. The stack trace tells you EXACTLY which is the offending component: com_autotweet. Not an Akeeba Backup issue.

2. Re Strict Standards warnings, this is covered in our troubleshooting instructions you said you have not read. Please read them. Regarding the real issue, again, the stack trace tells you that the offending component is again com_autotweet.

Sorry, none of these issues are related to my software. The restoration worked, but you have incompatibilities between a third party component and your local server setup. Please ask com_autotweet's developers for further support regarding this issue.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user56665
Nicholas, I understand yoiur postion.

However, I have purchased the support as I have accidently unistalled joomgallery from our live website, on which I dont have acces to myphp or the control console.

The website is working apart from I need to retore the Joomgallery.

Can I have complete faith that if I run the kickstart on the live site, I won't break it? hence tryting to install a local copy.

Could you at a cost restore the site if i gave the sql and ftp login details??

Soory for my lack of technical knowledge, perhaps I was naive in thinking I could just run the restore

nicholas
Akeeba Staff
Manager
I suppose that the backup you have is taken from your live site, the one you ultimately need to restore to, right? If this is the case, I have 100% confidence that the restoration will result in a working site. Like you, I am human and I do make mistakes. Ask my blog site if you don't believe me :) I must have restored it from a backup at least four times in 2011. So, yeah, don't have any fear, you can restore your backups anytime you like and they will work just fine.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: Typically we work Monday to Friday, 9am to 7pm Cyprus timezone (EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets, but we cannot respond to them, outside of our working hours.

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