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Site Restoration

#11370 cannot send session cookie

Posted in ‘Site restoration’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

user58033
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? yes
Have I searched the tickets before posting? yes
Have I read the documentation before posting (which pages?)? yes
Joomla! version: (1.5.25)
PHP version: (5.3)
MySQL version: (unknown)
Host: (godaddy)
Akeeba Backup version which took the backup: (unknown)
Kickstart version used to extract the backup: (unknown)

Description of my issue:

I restored my site. Now I cannot login. I can see the login prompt but it displays these erros:

Warning: session_start() [function.session-start]: open(/var/chroot/home/content/37/xx/tmp/sess_5bd9768936678079aba1e2c9d8c88569, O_RDWR) failed: No such file or directory (2) in /home/content/37/xx/html/libraries/joomla/session/session.php on line 423

Warning: session_start() [function.session-start]: Cannot send session cookie - headers already sent by (output started at /home/content/37/xx/html/libraries/joomla/session/session.php:423) in /home/content/37/xx/html/libraries/joomla/session/session.php on line 423

Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /home/content/37/xx/html/libraries/joomla/session/session.php:423) in /home/content/37/xx/html/libraries/joomla/session/session.php on line 423

Warning: Cannot modify header information - headers already sent by (output started at /home/content/37/xx/html/libraries/joomla/session/session.php:423) in /home/content/37/xx/html/libraries/joomla/session/session.php on line 426


Can you please help?

I cannot login to the site.

Thanks,

Red

nicholas
Akeeba Staff
Manager
You have an unwritable PHP session save path. This is a server configuration issue. Please contact your host.

Note: based on the error message, I understand that you have configured your site's tmp directory to be your session save path, but it isn't writable, hence the problem. You may be able to circumvent this issue by giving the tmp directory 0777 permissions. If that works, please create and upload by FTP a .htaccess file inside the tmp directory with the following contents:
order deny, allow
deny from all
allow from none
and give it 0644 permissions, for security reasons.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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