Support

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Searched for related terms
Joomla! version: 1.7
PHP version: 5.2.17
MySQL version: 5.0.51b-community-nt
Host: haddix.dyndns.org
Akeeba Backup version which took the backup: 3.2.7 (pretty sure)
Kickstart version used to extract the backup: 3.3.2

Description of my issue:
Everything else went fine with the server setup check after a kickstart. But, I get this one error in the "Directories" section:
Cache Directories
D:wwwsiteshaddixjoomlaDScache No

A simple fix?
Thanks. I had no idea how important your software would become until a crash a few weeks ago. I appreciate your software and assistance

Hi,
I will forever recommend your software for joomla (and even! MySQL) backups. The prescribed process described in your documentation worked perfectly, except for the item that I reported above.

The message made me think that there was a problem with the joomla\cache directory. I assigned rights in every way I knew; to no avail. So, I created a folder in the same folder where the joomla folder resides. I named it joomlaDScache rather than creating a sub-folder in the "joomla" directory called "cache" (\joomla\cache").

I assigned "write" privileges for IUSR to the "joomlaDScache" folder.
Then, I restarted the WWW service and all proceeded fine.

My site is running after losing it's boot drive!

I'm truly impressed.
Excellent job.
kip