Site Restoration

#11661 Restoring from Amazon S3 via Kickstart

Posted in ‘Site restoration’
This is a public ticket

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Environment Information

PHP version
CMS Type
CMS Version
Backup Tool Version
Kickstart version

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.3
PHP version: 5.2.17
MySQL version: 5.1.61-community-log
Host: Bluehost
Akeeba Backup version which took the backup: 3.4.2
Kickstart version used to extract the backup: 3.4.0

Description of my issue:
I tried to restore from Amazon S3 backup since I lost access to my site (back and front end) testing SSL. While downloading the files from Amazon they were "saved as a link" (!) in my PC with a .txt extension name. The JPA extension was lost the moment I tried to save to my PC. I had to use a previous backup stored on my PC with the .jpa extension to be able to restore with Kickstart. The Amazon file was useless.

1) What went on there ?
2) How to correcty download backup files from Amazon when back-end access is lost?


Akeeba Staff
I guess the download method you were using got somehow borked. Try using S3Fox (Firefox plugin, cross-platform), CloudBerry Explorer for Amazon S3 (Windows, has a free and a commercial version), CyberDuck (Mac OS X, free) or Transmit (Mac OS X, commercial). These are all tested by yours truly and found to be working.

Nicholas K. Dionysopoulos

Lead Developer and Director

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