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Site Restoration

#11668 Site Restore

Posted in ‘Site restoration’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

user10373
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? yes
Have I searched the tickets before posting? yes
Have I read the documentation before posting (which pages?)? No
Joomla! version: 1.5.25
PHP Version:5.2.9-2
Database Version:5.1.33-community-log
MySQL client version:5.0.51a
PHP extension: mysqli

Host: (optional, but it helps us help you)
Akeeba Backup version which took the backup: akeeba-3.3.13-pro
Extracted through new extractor.(akeeba extractor 3.3)
Kickstart version used to extract the backup: Akeeba Backup Installer 3.3.13

Description of my issue:

Hi,

This is pradeep Webdeveloper for Acutrack Joomla website.
Installed Akeeba updated versions 3.4.1 and 3.4.2.after completing the installation then tried to backup through back-end in local machine.In the middle of the backup process.it Shows some errors and stopped working.

Rightnow Downloaded this version and installed.com_akeeba-3.3.13-pro
we did not change any configurations which are previously set.
1.Backup taken Perfectly.With out any errors.
2.Extracted through new extractor.(akeeba extractor 3.3)
Message displayed as your archive extracted successfully.
3.Then again extracting the files in the root folder with akeeba installer.


Akeeba Backup Installer 3.3.13 ,during the extraction everything goes fine.then out of 24630.71 bytes processed 14797.87 bytes. OK button is displaying for your reference screenshot is added.i don't know whether all files are extracted completely.Same process done again OK button is displaying after the full restore.
then again same folder extracted in Test Server, OK button is displaying after the full restore.

For testing purpose again extracted the same folder in local machine.OK button is displaying before process complete.

Coming week we are decided to take the system live.During the time of Extraction ,I don't know whether the OK button will display after the bar loaded completely, can you please give me some suggestion.How can i check all the tables and their records are stored into their corresponding tables.Please reply ASAP.

Thanks In Advance,
Pradeep

nicholas
Akeeba Staff
Manager
Akeeba Backup 3.3.13 is not supported. If you'd like me to help you with the backup issues of 3.4.3, I can do it. But I can't help you with the restoration of a backup made with 3.3.13.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user10373
Hi Nicholas,

Just Now downloaded the Latest Version.

Installed in the local Backup...

Then Backup Taken...

Then extracts the files

During Restoration After the 100 % completion..ok Button Appears in the Screen.

But the Progress bar did not Loaded.

Can you please check the Screenshot..

nicholas
Akeeba Staff
Manager
It looks like a problem with the version of Firefox you're using. But since it reads 100% below and displays an OK button, the database restoration is complete. Just click on OK.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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